London Ambassador ManagerSNR Denton, ConsultantSNR DentonMet OfficeLondon UndergroundCabinet OfficeAonBlockbusterDeloitteAXAQualifications & certificates
Consultant, Online Content Integration
Needed to exercise tact, diplomacy and understanding when working with partners and fee earners.
Following a successful year of managing the Firm’s external website, I was invited to consult on a number of online initiatives primarily focused around SharePoint extranets and intranets.
In particular:
- Formulate strategies to increase the use of client extranets and look at content integration points on the intranet (PeopleSoft, CRM, Elite & SharePoint)
- Project managed the launch of a global sales process through the intranet using Agile project management techniques
- Work with the global internal development team to develop, document, launch and train on client extranets
- Assist partners and fee earners to maximise the use of collaboration functions of the extranet
- Spearhead efforts to develop or upgrade integration points between disparate systems of the various intranet and extranet sites
- Actively participate in global search, KM, SharePoint 2010 upgrade projects and associated site and integration points content migration
- Analyse and evaluate requests from partners and fee earners in the EMEA region for intranet and extranet requests
- Monitor performance, use and satisfaction of intranet and extranet sites to identify opportunities for improvement and develop strategies for continuous improvement
- Manage programme management documentation, seeking enhancements and suggestions for changes to the tools, templates and methodology used
- Adhere to the Firm’s IT Quality Management System (ISO 9001) and Information Security Management System (ISO 27001) processes and procedures
